If you have a security code, you will need to enter it before you can access your phone.
Your phone may require a combination of pressing and holding the volume and home buttons. Recovery mode is a feature that gives you tools to repair or install updates to your device. Click here for instructions on entering recovery mode from several different brands of Android phones.
For example, on a Samsung Galaxy device, you can use the volume up and down buttons to scroll through the menu options, and use the power button to make a selection.
The ‘select’ button varies between devices. Check the instructions at the top of your recovery mode menu screen to confirm which button to use.
Be sure to practicing safe battery-handling techniques. Do not get the battery wet, do not apply strong impacts to the battery, and do not expose it to heat. Mishandling of lithium ion batteries can result in overheating, explosion or fire.
They must be disposed of by way of recycling service or at a household hazardous waste facility. Check http://www. call2recycle. org/locator/ to locate your nearest collection center.
You may need to schedule an appointment.