If you don’t remember your Google password, visit https://www. google. com/accounts/recovery in a web browser.
For example, if you pick 4x4, the unlock screen will show 4 columns of dots and 4 rows of dots.
On some ITEL models, you may be brought directly to the Android System Recovery Mode menu without seeing an Android icon.
This method will only work on phones running Android 5. 1 or above.
If you don’t see it, this means you haven’t set up Android Device Manager for this phone. You’ll need to try another method.
If you don’t see “Security,” select “Screen Lock. ”
Select “Pattern” to draw a pattern across a series of dots to unlock your phone. Select “PIN” to set a numerical code (4 digit or more) that you’ll be able to “dial” into the keypad to unlock your phone. Select “Password” to type a password (can be letters and/or numbers) to type using the phone’s keyboard.