The dedicated phone number for Booking. com is the best way to get in touch with a customer service representative if you need immediate help with an issue that you’re having. Be careful of calling alternate numbers you may see listed online because they could be scammers!
Be sure to have any booking or account information handy in case you’re asked for confirmation numbers or account information.
If they have a work order, ask them for it so you can reference it when you follow up.
Send an email to the customer service for non-urgent issues like a refund or question about booking.
You can also request a read receipt to confirm that they received your email.
Make sure you sent your original email to the correct address!
If you don’t receive a response from a representative within 24 hours, send another message. If you choose the email option, be sure to explain your issue in detail so a representative is better able to assist you when they contact you.
You can visit the Booking. com website at https://www. booking. com/.
Double check that your email and phone number are correct in the fields. Enter your booking number for faster service with your problem. If you don’t receive a confirmation or a response within 24 hours, send another message.
