The Zillow customer service number is available from 9 a. m. to 5 p. m. EST. If you have an extension number for a specific department or agent, you can enter it into the keypad at any point in the call.
You can press 3 if you want to talk with Zillow’s public relations department.
You will have to wait for Zillow to process your request and send it to the appropriate department after you submit it.
Zillow can’t help you with any issues that you have with an individual lender or agent. Any issue with a third party must be handled directly with them.
For consumers, you have over a dozen options, so read through all of them to choose the most accurate one. Options include issue with posting, unsubscribe from emails, complaints, and scam or fraud. For real estate professionals, options include advertising/billing, profile, listings, and past sales. Landlords and owners will need to include the property type and listing address.
Click “Submit” at the bottom of the page to finalize your request.
You can email social@zillow. com to reach Zillow’s social media team.
If you call customer service and request data, they may send you to this online form.
ZTRAX stands for Zillow Transaction and Assessment Database. It is the largest database of real estate information in the United States, and is available only to academic, non-profit, or government researchers.
Zillow will contact you after you submit your request. They may need more information before they release data to you though.
