Sign in to your account so the customer service agents have access to your information and order history.
The link will not be clickable if an agent is not available. You will either need to continue to send an email or you can wait for an agent to become available.
The link will not be clickable if an agent is not available. You will either need to continue to send an email or you can wait for an agent to become available.
The link will not be clickable if an agent is not available. You will either need to continue to send an email or you can wait for an agent to become available.
The customer support account is for users in the United States and Canada.
As an alternative, you could Tweet a message and tag @GrouponHelpUS. However, since you’ll probably need to provide some identifying information to get help with your problem, a direct message is the best option.
If certain options aren’t showing up, like “Cancel Order,” it may be because the order isn’t eligible. Contact Groupon using the live chat or email features to get more information from an agent.
