If your console is plugged in, try plugging it into a different wall socket.

You can also use a hard-wired controller instead of one that uses batteries.

You’ll notice poor ventilation symptoms when your console is in a cabinet, on top of another console, or in a tight space.

Restart your console after failing an update, then try updating again. Connect your console to your Internet router via an Ethernet cable when trying to update. Try updating at a later time (especially if the update just came out, or if other people are using your Internet network).

Opening and attempting to fix an Xbox One will void the console’s warranty, and may result in irreparable damage to the console.

Audio — Open Settings, select Display & Sound, select your current audio system, and select your preferred preset (if you don’t know what to select here, select Stereo Uncompressed. Video — Open Settings, select Display & Sound, select TV Resolution, and select your preferred resolution. Keep in mind that the Xbox One cannot use 1080i as a resolution.

You can contact Microsoft for repairs 1-800-4-MYXBOX.

Xbox Ones can unexpectedly turn off due to overheating, poor ventilation, and blown circuits as well. If replacing your Xbox One’s power brick doesn’t solve the problem, you’ll need to send in your Xbox One for repairs.

This won’t necessarily fix issues you’re having now, but it will prevent problems such as overheating and burnout later.

If you don’t see an error code when you turn on the Xbox 360, skip ahead to the “Replace the power brick” step.

One red quadrant — Displays when a hardware component (e. g. , the fan or a connected USB stick) stops working. Two red quadrants — Signifies that your console has overheated. This will normally go away on its own, but you can take steps to ensure that it doesn’t happen again. Three red quadrants — Indicates that a serious error regarding one or more hardware components has occurred. This is the infamous “Red Ring of Death” error. Full red circle — Indicates that an A/V connection has been lost. You won’t see this for Xbox 360s which use HDMI cables.

Unfortunately, you’ll have to take your Xbox 360 in for repairs if you can’t address the error by looking it up.

Make sure the console has plenty of space in all directions. Lay your console horizontally, not vertically. Clean any dust out of the console’s vents (you can use a damp cloth or a vacuum for this). Keep the console in a cool, dry place; avoid having it in the sun or near a heater.

As with most internal issues, the Red Ring of Death is a problem best left to professionals.

If your A/V cables are fine, you’ll need to replace them. If the error continues displaying even when using new A/V cables, your console’s A/V input may be broken. You can either send your console in for repairs or switch over to a different display that allows you to use an HDMI cable.

If the CD drive is stuck shut, you can try opening it by pushing a bent paper clip into the “Eject” hole on the front or back of the console. If this doesn’t work, your Xbox 360 needs service. If the CD drive works but won’t read two or more of your game discs, try removing any attached USB items. If it still won’t read your discs, you’ll need to take your Xbox 360 in for service. [3] X Research source

Malfunctioning power bricks can also cause your Xbox 360 to freeze or otherwise under-perform. If your Xbox 360 won’t turn on even after replacing the power brick, check the USB slots to see if any of their connectors are bent. Bent connectors can cause the Xbox 360 to fail to turn on; if they are bent, prying them loose with a screwdriver may fix the problem. [5] X Research source

Keep in mind that the problem may also lie with your TV, in which case you’ll either need to use a different HDMI port on your TV or use a different TV entirely.

You’ll want to replace your Xbox’s cables once every few years for optimal results.

Solid red light — Your Xbox has overheated. Flashing green light — Your Xbox’s BIOS was only partially loaded, resulting in a system crash. Flashing alternating red and orange light — Your Xbox’s video output failed. Flashing red and green light — Your Xbox’s general software or hardware failed.

Place your Xbox in a wide-open space. Make sure your Xbox isn’t in direct sunlight or near a heat source. Don’t leave your Xbox running when you aren’t using it. Clean out your Xbox’s vents.

If the BIOS still fails to load, you’ll need to take your Xbox into a professional repair service; even then, the Xbox may not be recoverable.

If you’re not using the proprietary cables from Microsoft, make sure your replacements are Microsoft-certified. If you already replaced the cables, you may have to take your Xbox into a repair service to see if the video output component inside of your Xbox is broken.