Press and hold the Power button until the Options menu appears. The Power button is generally on the right side of your phone or tablet. Tap Restart. Wait for your phone to finish rebooting.
If you are having problems with your Wi-Fi connection, try moving closer to your modem or router. If you are still not getting a good Wi-Fi connection, unplug your modem or router for about 20 seconds and plug it back in. Allow a few minutes for it to fully boot up. If you are still having problems, contact your service provider. If you are having problems with your mobile data connection, try moving to a different location to see if you get a better signal. You can usually get a better mobile data connection outdoors. If you are not able to get any mobile data, contact your mobile service provider.
Open the Settings app. Tap System (If you are using a Samsung Galaxy, tap Software Update instead. Tap Advanced. Tap System. Tap Download and Install if it is available.
Alternatively, you can access the Settings app in your Apps menu by tapping the icon that resembles a gear.
If you are using a Samsung Galaxy, tap Apps instead. This will display a list of apps. [1] X Research source On some Android devices, you may need to tap Storage, followed by Other apps. [2] X Research source
Alternatively, you can tap the magnifying glass icon at the top and type “Google Play Store” in the search bar.
Warning: This will erase all your Google Play Store settings and your account data.
If you are still having problems with the Google Play Store, use these same steps to clear the cache and data for Google Play Services and Download Manager. [3] X Research source
Alternatively, you can access the Settings app in your Apps menu by tapping the icon that resembles a gear.
If you are using a Samsung Galaxy, tap Apps instead. This will display a list of apps. [4] X Research source On some Android devices, you may need to tap Storage, followed by Other apps. [5] X Research source
Alternatively, you can tap the magnifying glass icon at the top and type “Google Play Store” in the search bar.
If you have not set a profile image for your Google account, this will appear as a colored circle with an initial in the middle.
You will then notice on the notification bar that the Download Manager has started downloading the latest version of Google Play. Due to fresh installation, the error message “Unfortunately, Google Play Store has stopped” should be gone too.
Alternatively, you can access the Settings app in your Apps menu by tapping the icon that resembles a gear.
If you are using a Samsung Galaxy, you will first need to tap Accounts & backup before tapping Accounts.
Before deleting, make sure all of your data including contacts, calendar, docs, Gmail are synchronized with your Google account.
Remember, deleting your primary Google account from your Android device will delete your contacts, calendar, and other account-associated data from your device.
