If you can’t hold onto the window on your own, ask someone to help you lift and carry it. Be careful not to drop the sash, or else you could accidentally break the glass and need to replace it completely. Some sliding windows might have release buttons at the top of the sliding portion. When you open the window, press the buttons down and tilt the window toward you. When you’re removing a vertical window, first remove the sash stops and pry open the removal clips. Then open your window up to the top of the frame to pull it out. [2] X Research source
Pry the track up with a putty knife if you aren’t able to pop it out by hand. You will not be able to remove the bottom or side tracks if your window opens vertically. If you have an aluminum or metal track, you may need to unscrew it or you might not be able to remove it at all. That’s okay since you’ll still be able to clean it.
You can also use a handheld vacuum if it’s more convenient for you. Try using the brush attachment to help loosen dirt that’s really stuck on the frame or track. When you’re cleaning a window that opens vertically, vacuum the side tracks from the top to the bottom.
If you want a more powerful cleaning solution, sprinkle baking soda on the track and spray it with white vinegar. Let it sit for 5–10 minutes before wiping it off. [6] X Research source
If you still notice buildup, spray the track again with some white vinegar and baking powder. You can also try breaking apart gunk in corners with a butter knife wrapped in a clean rag.
Wipe any excess lubricant off the rollers with a paper towel. Windows that open vertically won’t have rollers.
If your window still doesn’t slide easily, then you might still have some problems with the track or rollers.
Some windows have a guard block on top that prevents you from lifting the window out when it’s closed. If you have trouble lifting it out, try opening it further past the block and it should come out easily. [11] X Research source
This only works on plastic or acrylic tracks. If you aren’t able to push the track in by hand, set a narrow piece of wood on top of it. Then tap on the wood with a hammer to force the track into the frame. [13] X Research source
Avoid hitting the track without a piece of wood as support, or else your window sash could fall out from the frame.
If you’re replacing a metal track, you can install the new rail over the first one. Just apply a thin line of caulk in the rail’s opening and press it over the old track. You may be able to buy replacement tracks or rails from a home improvement store. If you aren’t able to find them on your own, you may need to call a professional window repair service.
Be very careful when you’re transporting the sash since you break the window pane.
There are usually 2 roller assemblies that each have 2 rollers, but they may vary depending on the size and brand of your window.
You can buy roller replacements online or from home improvement stores.
If your assembly has multiple slots to install the rollers, use the same slots you removed the old rollers from.
If your window still doesn’t open or close, call a professional service to find the problem with your window.
If your window has removal buttons on top of the sliding section, then it will not have any clips.
Some windows may have plastic guards at the top of the frame that prevent you from removing the window. Pop them out by hand or unscrew them with your screwdriver.
The balance springs are long metal pieces that run along the side of the window so it’s easier to open and close. If there is a stamp on the balance check the stamp’s weight and number in order to reorder the same balance. Depending on the brand and model of your window, you may need to unscrew the balance spring with a Phillips screwdriver.
Sometimes, your window might pop out of the shoes if you try to tilt it in before you raise it.
If your window still doesn’t function properly, call a professional service to repair it.
