Companies that offer cable and satellite television services typically offer internet services as well. DSL services are often provided through telephone companies.
For example, if you don’t have cable coaxial jacks but want broadband internet, you’ll need a technician to come out and install a jack and prepare cable service. In many cases, the technician who comes out can also install all of the equipment necessary to get you online.
A modem is the device that connects to the jack in your wall and essentially connects your house to the internet. A router is a secondary device that allows multiple devices to connect to the internet through the router. It’s very common to receive a device that’s both a modem and a router (often called a “wireless gateway,” which makes setup especially easy. Some ISPs offer a modem for free (you’ll need to return it if you cancel service) but offer a wireless router at a small rental fee. If you want to avoid renting hardware, you can always purchase your own router, but it’ll always be easiest to set up (and get tech support) if you use the equipment from your ISP.
If you already have a device connected to the jack, you can use a splitter, which will allow you to plug two different devices into a single jack. Many providers include a splitter in their self-installation kits.
When the modem is turned on, it will go through a boot process that can take up to a minute. Several lights may flash during this process.
If no mobile app is available, you’ll need to connect your computer to the router or modem with an Ethernet cable, and then follow your provider’s instructions to configure your router through your web browser. During the setup process, you’ll usually be able to create (or at least write down) your Wi-Fi access point name and password. To connect to Wi-Fi on your computer, phone, or tablet, you’ll need to know which network and password to use.
If you don’t see the network icon, click the up-arrow to the left of the icons near the clock and date on your desktop—it’ll be in that overflow section.
If your PC doesn’t have Wi-Fi support or you don’t have a Wi-Fi router, you can connect your computer to your gateway with an ethernet cable. Just plug one end of an ethernet cable into the ethernet port on your computer, and the other end into any of the LAN or numbered ports on the router or modem. This is usually all you’ll need to do to get online. If you’re not able to browse the web, there’s usually an easy fix.
If you’re having trouble connecting to Wi-Fi, we can help!
If you don’t see the icon, click the Apple menu, select System Preferences, choose Wi-Fi, and then click Show Wi-Fi status in menu bar. If you don’t have a Wi-Fi router, you can connect your Mac to the internet with an ethernet cable. If your Mac doesn’t have an ethernet port, you can use an ethernet to USB-C or Ethernet to Thunderbolt adapter. Once you connect the adapter to the Mac, connect an ethernet cable to the adapter, and plug the other end into one of your router or gateway’s LAN or numbered ports. Your Mac should instantly detect the connection. [3] X Research source
If you don’t see the icon, click the Apple menu, select System Preferences, choose Wi-Fi, and then click Show Wi-Fi status in menu bar. If you don’t have a Wi-Fi router, you can connect your Mac to the internet with an ethernet cable. If your Mac doesn’t have an ethernet port, you can use an ethernet to USB-C or Ethernet to Thunderbolt adapter. Once you connect the adapter to the Mac, connect an ethernet cable to the adapter, and plug the other end into one of your router or gateway’s LAN or numbered ports. Your Mac should instantly detect the connection. [3] X Research source
If you don’t see the icon, click the Apple menu, select System Preferences, choose Wi-Fi, and then click Show Wi-Fi status in menu bar. If you don’t have a Wi-Fi router, you can connect your Mac to the internet with an ethernet cable. If your Mac doesn’t have an ethernet port, you can use an ethernet to USB-C or Ethernet to Thunderbolt adapter. Once you connect the adapter to the Mac, connect an ethernet cable to the adapter, and plug the other end into one of your router or gateway’s LAN or numbered ports. Your Mac should instantly detect the connection. [3] X Research source
If you don’t see the Wi-Fi network you want to join, click Other Networks to show additional access points. [4] X Research source If the network you want join is hidden, select Other Networks, click Other, and type the network name into the field. Then, click the Security menu to choose the security type and enter the password.
Because your Android doesn’t have an ethernet port, you’ll need to connect to wireless access point instead of using an ethernet cable.
Because your Android doesn’t have an ethernet port, you’ll need to connect to wireless access point instead of using an ethernet cable.
Because your phone or tablet doesn’t have an ethernet port, you’ll need to connect to wireless access point instead of using an ethernet cable.