If the logo doesn’t appear after five seconds, your battery is probably drained. Charge your iPad using a wall charger for fifteen minutes to a half hour.
If this is your first time turning on your iPad, you will need to follow the steps to set up your iPad.
An update will allow you to reinstall your iOS software without deleting your data. If you are able to run this update, your iPad may start functioning again. [1] X Research source If you do not have a computer with iTunes, borrow a computer that has iTunes.
If your iPad takes longer than fifteen minutes to download the update, your iPad will exit the update. If this happens, you will need to repeat the steps above to try again to update your iOS software. [2] X Research source
Plug the small end of the iPad charge cord into the bottom of the iPad. Plug the charger into a wall outlet. Power outlets will charge your iPad faster than charging your iPad using your computer. [3] X Research source After a few minutes of charging, you should see the low battery icon appear on the screen of your iPad. If within an hour you do not see the charge icon, make sure the USB cable, the power adapter, and connector are working. Make sure each piece is securely inserted and/or plugged into the wall outlet. If your iPad still doesn’t charge, try another charger, and/or test to make sure the outlet you are using is working. New iPads rarely hold a charge fresh out of the box. Be prepared to charge your iPad for at least a half hour, before you use it. If you do not have a wall socket to charge your iPad, you can connect the iPad to your computer through the USB port. Be aware that the iPad will charge slower when connected to a computer, as it cannot draw as much power. Make sure your computer is on, before you start charging. [4] X Research source
If your iPad does not turn on, make sure the USB cable, the power adapter, and connector are working. Make sure each part is securely inserted. If it still doesn’t work, try another charger, and/or test to make sure the outlet you are using works.
Press down on the sleep/wake button, at the top of your iPad. Keep pressing the sleep/wake button down, until the slider appears at the top of the screen. This may take a few seconds. Swipe the red slider to the right, to turn the iPad off. Wait until the iPad turns off completely. Turn your iPad on again. Swipe right again, to use your iPad.
If the problem with your iPad persists, try contacting Apple support for help with your device. [6] X Research source
Hold down the sleep/wake button and the home button at the same time. Keep holding for at least ten seconds. Stop holding when you see the Apple icon. Swipe right to use your iPad.
Plug your iPad into a computer, and open iTunes on your computer. Transfer your Apple store or iTunes purchases. In iTunes, click on File. If you do not see the File tab, press the Alt key on your keyboard. In the drop-down menu, select Devices and then click on Transfer Purchases.
If your computer doesn’t display File, press the Alt key on your laptop. It will open File.
On Mac open your iTunes. Go to the menu bar at the top of the screen, and select iTunes. Click on Check for Updates. Follow the prompts as your computer updates iTunes. On Windows open your iTunes. If the menu bar does not appear in iTunes, hold the Control and B keys to open the menu bar. Click on “Help” and then “Check for Updates”. Follow all of the prompts, to update your iTunes.
Select your iPad device on the iTunes that is on your computer. Your device will appear on the left of the iTunes window. Click on Check for Update in the window that pops up. This option will appear in the summary window for your iPad. Click on Download and Update to update your iPad. If you have too much content on your iPad to download the latest update, delete content from your iPad. Then go through the steps again, and download the iOS software update.
If you have iOS 6 or later, turn off Find My Phone before you restore. Go to “Settings” on your iPad and click on iCloud. Turn off Find My Phone. Click Restore in the summary window. Click on Restore, again, to confirm your decision.
If you have trouble going through the process of restoring your iPad, contact Apple support. They will help you troubleshoot through the problem. [8] X Research source
