Open the Settings app. Tap “About phone” or “About device. " Look for the “Android version” entry. Some users have reported problems with Lenses even though their device is running 5. 0 or later. If your device should work but isn’t, you may have to wait until Snapchat updates again. If your Android is rooted, you can try an Xposed framework tweak. Click here for detailed instructions.

You can also search for Snapchat in the store to open its store page.

If there is no Update option available, then you are currently running the latest version of the Snapchat app. If you have the most up-to-date version and certain special features such as Lenses aren’t working, your device may not support them.

Tap the Snapchat icon at the top of the Camera screen. This will open your Snapchat profile. Tap the Gear button in the upper-right corner of your profile. Tap “Manage” in the “Additional Services” section. Check the boxes to enable additional features such as Front-Facing Flash and Friend Emojis.

In the Settings menu, scroll down and tap the “Join Snapchat Beta” Tap “Count me in!” to confirm. You’ll be taken to a web page where you can join the Google+ community, which is required for beta access. Fill out the form to join the beta program and then wait about an hour. Uninstall and reinstall Snapchat and the “Snapchat Beta” option will appear in the Settings menu. Use this menu to access the beta features.

The Lenses feature will not work on the iPod 5th Generation or older, or the iPad 2 or older. If your older device is jailbroken, you may be able to enable the Lenses feature by installing a small Cydia tweak. Click here for detailed instructions.

Tap the Snapchat icon at the top of your Camera screen. This will open your profile. Tap the Gear button in the upper-right corner. Scroll down and tap “Manage”. You can find this in the “Additional Services” section. Toggle the sliders for each of the features you want to enable.

Open the Settings app for your device. Tap “General” and then “Usage” or “iCloud & Storage Usage. " Tap “Manage Storage” in the “Storage” section. Tap Snapchat in the list of apps and then tap “Delete App”. Reinstall Snapchat from the App Store.

You’ll also need to be running Snapchat on a supported device. This means an iPhone 5 or later, or an Android device running 5. 0 or later. The exception to this is if you installed a tweak on a jailbroken iPhone or a rooted Android device.

If you can’t get the feature to start, make sure you’re in a well-lit are and your entire face is in the screen. Make sure you press and hold your finger for several seconds without moving. Older devices may not be compatible with the feature at all.

Lens selection rotates on a regular basis, so a lens you liked may no longer be available.

Tap the circle (which has the lens effect logo) to take a still Snap. Press and hold the circle to record a video snap with the lens effect.

See Root an Android Phone with UnlockRoot Software for a general guide on rooting a variety of Android devices.

Snapchat may take longer than normal to start when this tweak is installed.